1. Introduction
Commentum (“we,” “our,” “us”) provides an AI-assisted outreach and analytics platform for social-media creators (the “Service”). By using the Service, you (“you,” “your,” “User”) agree to these Terms. If you do not agree, you must not use the Service.
2. Eligibility
You must be at least 18 years old. You may only use the Service if permitted by the laws of your jurisdiction and in compliance with the terms of any third-party platform you access (e.g., YouTube, TikTok).
3. Account Registration & Security
Accounts are created via our authentication provider (Clerk). You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your account. If you suspect unauthorised access, notify us immediately at [Contact Email].
4. Acceptable Use
You agree not to:
- Violate laws, regulations, or third-party platform rules.
- Upload, share, or generate unlawful, defamatory, or infringing content.
- Use the Service to automate spam or abusive behaviour.
- Attempt to reverse engineer, copy, or resell the Service.
We reserve the right to suspend or terminate your account at our discretion for violations.
5. Subscriptions, Payments & Refunds
Payments are processed by Stripe. We do not store your payment details. Subscription fees are non-refundable unless required by law. We may change pricing with at least 30 days’ notice to existing subscribers.
6. Intellectual Property
All rights in the Service are owned by Commentum or its licensors. You retain ownership of your original content. By submitting content, you grant us a worldwide, royalty-free licence to use it for operating and improving the Service.
7. User-Generated Content & AI Output
You are fully responsible for any content you create, upload, or distribute through the Service, including AI-generated output. You acknowledge that AI-generated content may be inaccurate, incomplete, or inappropriate. We do not verify, moderate, or endorse AI output.
We disclaim all liability for any damages, penalties, or losses arising from AI content use, including platform enforcement actions.
8. Third-Party Services
The Service integrates with:
- Clerk (authentication)
- Stripe (payment processing)
- Google/YouTube API (channel analytics)
Use of these services is subject to their own terms and privacy policies.
9. Copyright & DMCA Safe Harbor
We respect intellectual property rights. If you believe your work has been copied or used in violation of copyright law, notify us at [Contact Email] with:
- Your contact information
- A description of the copyrighted work
- The location of the infringing material
- A statement under penalty of perjury that your claim is accurate
We will respond in accordance with the UK Copyright, Designs and Patents Act and DMCA principles.
10. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind. We do not guarantee accuracy, reliability, or suitability of AI output, analytics, or third-party integrations.
11. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages.
- Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of England and Wales. Disputes shall first be resolved via good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration under London Court of International Arbitration (LCIA) rules.
You agree not to participate in class actions or representative lawsuits against us.
13. Changes to Terms
We may update these Terms at any time. Updates are effective upon posting. Your continued use of the Service indicates acceptance.
14. Contact
By using Commentum, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.